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[personal profile] angelophile
Well that's one way to guarantee I start the day in a foul mood.

Wake me up before I'm ready. That'll do it for starters. I'm -so- tired today after the hell of deadline week and getting woken up at ten to nine, late though it might be, is not something I appreciate. Seriously, all I'll do this weekend is sleep and if you want me to be chirpy come Monday morning, just let me be.

So, the postman woke me up first thing with a parcel that would have easily slipped through the letter box. Stayed awake for about half an hour then drifted off again. Then the phone went, which woke me up but I couldn't bring myself to wake up properly and answer. Then my mobile, which had a message left. By this time I'm beginning to stir and suspecting there's a problem with the printers of our magazine. Anyway, the phone goes again and I haul myself out of bed to answer it, in a foul mood from being woken up.

Yep, problem with the printers, and one of my work collegues is on the phone. They haven't got all the pages, he says. Two are missing.

Okay, so, what the fuck? I -know- they had all the pages last night. I checked them, my secretay checked them. The files are sent directly by FTP to the printer's computer so I -know- they're on there. Some silly bastard must have come in on the night shift and deleted them by mistake and is now trying to cover his arse by saying they were missing all along.

So ring the printers. No, they're not here. e restarted the server. We can't make changes or delete files, we don't have the priveledges. Right. Well I know for a start that's bull shit because they do delete the files, every month after the paper's printed and they can make changes to the folder because I've sat there at one in the morning and -watched- them doing it, organising pages into folders etc. Someone's made a cock up there end and I explain in no uncertain terms that they were definately there last night and that I'm now pretty pissed off that I have to drive the hour into work, paying for the priveledge, to correct their mistake. I think I used pretty much hose phrases exactly. I remember a long pause, sullen silence and then me saying I'm 'pissed off'.

Anyway, looks like I have to go into work. I call Dave back, my work collegue, and let him no. I believe I used a fair amount of expletives and said that we need to ring up on Monday and find out what the fuck's going on with these idiots. Then after a bit realise my boss lives close so I could -possibly- talk him through resending the files. I call him, he agrees to go in and give it a try. Five minutes later he calls back. It's a miracle. The printers have found the files after all! They were there all along!

No shit! I -know- they were there all along. The printers gave my boss so bullshit story about having to download new software from the internet to make the files show up, which is a steaming pile of camel shit, and after passing on that bit of news my boss goes merily on his way.

Now I'm pretty furious because my sleep's been disturbed and the printers are idiots. Some moron has gone in and reorganised the files into folders so you have common pages, then folders for each set of cover pages etc. What I'm sure has happened is someone's put the cover's in the wrong folder by accident. Then when the morning shift has come in this morning, they've seen a note saying there's pages mising and have immediately run us without bothering to check. I've rung up, made a fuss, they've actually go off their asses and looked, and lo and behold, the missing two pages have suddenly appeared again! I'm angry because if they'd bothered to do this in the first place all this stress could be avoided and I could have got some SLEEP!

Bastards.

Date: 2004-04-03 03:45 am (UTC)
From: [identity profile] occamsnailfile.livejournal.com
*snugs* People like your printers made my job hell when I was doing ISP support- they do something abysmally stupid and then insist they "Didn't change anything!" when I quiz them to try and find the origin of the problem. Sorry about the lost sleep though- that happens to me a lot too.

Date: 2004-04-03 08:34 am (UTC)
From: [identity profile] shadow-weaver.livejournal.com
snugs snugs and double snugs.

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